First, we'll figure out exactly what services you have and where they're hosted
Your hosting's gone wrong
You're not our customer, but we'll help anyway
When your provider lets you down
If your website or email is down and your provider can't (or won't) fix it, we'll get you back online by moving you to our platform. That might mean a holding page while we assess what's recoverable, or fresh email inboxes if your data's gone - but you'll be operational again. It's the fastest way to fix the problem - and you'll have a partner who actually cares.
We can help if your provider:
- Has Gone Out of Business
- Has been hacked and your data is compromised
- Has deleted your data
- Won't answer your calls
- Is holding your data hostage
- Keeps promising fixes that never come
Get in touch right now - we'll respond quickly and talk you through what we can do.
What We’ll Do...
Next, we'll work with whatever login details you have - even if it's incomplete
We'll tell you honestly if we can help - and if we can't, we'll say so. We're not here to make things worse.
Then we'll map out a plan together: what to fix first, what to tackle next
We'll show you what's involved and what it costs - clear, honest, no hidden fees
We'll get you back in business - and this time, you'll have a partner you can count on
What you need to know
If your data has been deleted, we can’t always get it back. We’re honest about that because wasting your time chasing impossible recoveries helps nobody.
What you might be looking at:
- Websites: We’ll try to recover files from archives and caches, but it’s not guaranteed – you may need a holding page while we assess what’s salvageable
- Email: Fresh inboxes if messages are unrecoverable
- Databases: Rebuilding from scratch if backups don’t exist
We’ll asses what’s actually possible first, tell you clearly what we can and can’t do, then help you to get operational again. Even if that means starting fresh, at least you’ll be in safe hands going forward.